Having Audio / Video Issues
If you’re encountering video or audio problems like stuck frames, dropped audio, or poor quality, this is often linked to network bandwidth issues:
Liza Marie Casiño
Last Update 3 months ago
- Check Your Internet Speed: Ensure your speed is at least 5mbps. If it's below, consider upgrading your connection or limiting other online activities.
- Reduce Bandwidth Usage: Check if other devices are streaming videos or using high amounts of data, which may affect your connection quality.
- Reload the Page: Refresh your browser to see if the issue resolves.
- Rejoin the Meeting: Leave the meeting and join again to refresh the connection.